Khaled Abdulaziz Alhomaidi · Corporate Support Leader

About

I head Corporate Support for the Central Region at Bank AlJazira, leading a team that serves more than 200 corporate clients. Day to day that means owning service delivery and account operations: opening and managing corporate accounts, processing requests and non-cash internal and external transfers, and resolving the complex issues that reach a senior desk.

My foundation was built in trade finance and bank guarantees: letters of guarantee, letters of credit, standby LCs, and documentary collections under URDG 758, UCP 600, and ISP98. That technical grounding is what lets me lead corporate support with a real understanding of the work, and it is why I led user acceptance testing for core trade systems and now sit as a core stakeholder on a new corporate financing CRM.

I am now looking for a senior role where I can own a larger corporate support or guarantees mandate, raise service standards, and keep building teams that clients trust.

Experience

Corporate Support Manager, Central Region

Bank AlJazira, Riyadh · Aug 2022 to Present

Lead the corporate support function for the Central Region, managing a team of 8+ that serves 200+ corporate clients.
Own service delivery and account operations: opening and managing corporate accounts, processing requests and non-cash internal and external transfers, and resolving complex client issues.
Coordinate across corporate banking, credit, trade finance, and operations to close client requests within agreed service levels.
Core stakeholder on the bank's new corporate financing CRM, contributing business requirements and validating workflows.
Coach the team on corporate service standards, sustaining high retention through personalized senior level relationship management.

Trade Operations Manager

Bank AlJazira, Riyadh · Jun 2018 to Jul 2022

Ran end to end trade finance: LCs, SBLCs, LGs, and documentary collections under UCP 600, ISP98, and URDG 758.
Served as UAT lead and business owner for the Misys trade platform, from test cases to production sign off.
Standardized new bid bond and performance bond templates adopted across the bank, shortening legal review and speeding issuance.
Left the team self sustaining with a strong succession bench.

Guarantees Manager

Bank AlJazira, Riyadh · May 2015 to May 2018

Managed the bank guarantees unit: issuance, amendment, and claims handling for a guarantee portfolio across 200+ corporate clients.
Co-authored bid bond and performance bond formats adopted by the bank, reducing guarantee issuance turnaround.
Coordinated with legal, credit, and compliance to ensure guarantees met SAMA regulations and AML requirements.

Assistant Guarantees Manager

Bank AlJazira, Riyadh · Apr 2014 to Apr 2015

Handled daily LG issuance and amendment, building deep URDG 758 and SAMA expertise.
Reviewed guarantee text for compliance and escalated high risk wording to legal and credit.

Senior Assistant Manager, Corporate Relationship

Bank AlJazira, Riyadh · Feb 2012 to Apr 2014

Supported a corporate portfolio across credit, trade, and operations, acting as primary contact for service issues.

Corporate Support Supervisor

Saudi British Bank (SABB), Riyadh · Jan 2007 to Jan 2012

Supervised corporate support for a portfolio of clients, building early expertise in trade finance, letters of credit, and guarantees within a top tier international bank.

Expertise

Corporate support and service delivery

Corporate Support Service Delivery Client Relationship Management (CRM) Account Operations Team Leadership Stakeholder Management Process Improvement

Trade finance background

Bank Guarantees (LGs) Letters of Credit (LCs) Standby LCs (SBLCs) Documentary Collections Trade Finance Operations

Risk, compliance and standards

URDG 758 UCP 600 ISP98 SAMA Regulations AML Risk Management

Systems and tools

Trade Innovation (Finastra) Misys Finacle SWIFT Microsoft Office UAT and Business Requirements